Reliable Auto Repair & Towing in Eastern Connecticut

If you are experiencing trouble of any kind with your vehicle, please do not hesitate to give us a call. We at Mal's Auto & Truck Repair Inc. are available 24 hours a day, 7 days a week, so you'll never be left stranded when you need help the most.

Hours of operation

Standard Repair Facility

Mon - Fri 9:00 am - 5:00 pm

Sat - Sun Closed

Emergency Towing & Repair

24 hours a day, 7 days a week

Contact details

Address:

6 Center Road

Old Saybrook, CT 06475-4012

Mobile:

(860) 395-1214

E-mail:

malsauto1@aol.com

Payment methods

We accept: Cash, and all major credit cards

Send us a message

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Mal's Auto & Truck Repair, Inc.

Malcom was simply excellent in helping me out in a dire situation. Quick, efficient, friendly, and very helpful!

Lucas Altmann
The men who gave me a tow Wednesday evening were great. Very friendly and great service.

Baz Trading
So my truck had a hiccup today and my insurance company assigned Mal's. Uhm it was super muggy and darned near meltdown degrees today. The confirmation text said the driver would arrive within 60 minutes. Well 54 minutes later, Kyle arrives. Too cute with his safety uniform on. He had the nicest personality and soo personable. He explained everything step by step and had the truck up on the flatbed, lickety split. We had a really pleasant conversation on the way.. Just based on this experience, I would recommend Mal's without reserve. Oh did I mention this was the CLEANEST tow truck I have ever seen, in my life. Good luck with your baby to come... She will be beautiful, smart and sweet. JRH 😉

Marsha R McGehee
I would like to thank Mal’s Auto & Truck Repair for being an honest business. My family members were travelling through Connecticut heading to a funeral down south. My car broke down late night on 95 close to Old Saybrook. We called AAA and they named Mal’s an approved auto repair center. Peter, the tow truck operator met us. He knew we needed a hotel so he dropped us of at one close by to Mal’s. That was really cool of him to do that. Next morning I spoke with Ed the owner and explained our situation with the funeral. He assured us he would have the repair done before noon, which he did, thank goodness. After that call we walked to the shop. We went into to the waiting area and the office manager, Amanda was incredibly hospitable and pleasant. She is also and honest woman too. We witnessed another customer overpay her for repair services. She had Harry her assistant run out and bring the customer back into the shop to give him his overage back. Amanda then offered us refreshments. Harry then asked if we needed a ride back to the hotel to get our bags realizing that it was almost check out time. We said absolutely and went and got our stuff. By the time we got back to Mal’s, my car was done. The service tech Mike met with me after a test drive and gave me detailed information on what was done to the car. The final price was extremely fair, if this was a shady establishment they probably would have charged double for service and taken advantage of our predicament. Mal’s is definitely not that type of business. I was very pleased with these guys, It was one of the best experiences I have ever had with any auto repair shop. These guys are definitely the best shop in Connecticut. It’s worth towing your vehicle the extra mile to get awesome service….Good Job!!!!

Mando De Pina
Excellent services very honest and profesional.

Alex Castro
I was in town for a girls weekend and came out to my car in am to find a flat tire! Mal's arrived in minutes and got the spare on in no time, then offered to repair tire and put back on even though the shop is closed on Sunday. Now I can drive safely home to New Jersey with no worries. Thank you Mal's for fast and friendly service!!!!

Brenda Walker
Professional, friendly service. My son broke down on his way to Groton and they had him and the truck back to our house (45 miles) in 2 hours. Flatbed service insured no additional damage to the drive train. Perfect! They do emergency towing 24/7.

SGTB William
the girl at the office amanda was super nice! they were all so nice and honest! they asked me if I wanted anything and gave me food and water! I recommended it!

Shanna Ryan
I got into a crazy car wreck yesterday, and Mals showed up to tow me. Normally I am very wiery of tow yards because of all the nonsense and fees that you sometimes deal with. After the near death experiance of the crash, and the chaos that insues Miguel the driver was super helpful. He was super professional and made everything so much easier. We drove 70 miles back to where I live with my car and he was a cool guy to talk to for the ride. The shop was super clean/organized/profession. Getting a tow isn't always a great thing but was the best experiance so far.

David Lannuccilli
My water pump failed on I-95 in Old Saybrook and I was towed by and serviced by Mal's. They made a very stressful situation tolerable with their prompt service. They dropped me off at a local motel and were quick to service and diagnose my car. Both the repair tech and the tow driver were kind and understanding. After the tow back to my mechanic in NJ, they dropped me off at my house. Great people and a great company.

Bill Carr
My car was dead as dead can be... Tim the service guy comes to my house and helps diagnose the issue (dead battery) and shows me how to remove the battery because BMW makes everything difficult. He leaves and I go to buy a new battery and when I return the trunk as closed..OMG no way to get in the trunk(which is where BMW stashes the battery).. I called Mal's and asked if Tim could come back and he does then he stays and helps me get back into the trunk and makes sure the car is ok before running off to the next job. I cant say enough about the GREAT SERVICE we received and how respectful and kind "Tim the road side guy" was to my wife and I. I owe that man a cold one.

Jay Garcia
Fast, efficient, and friendly. Thanks!!

Eleanor Wahlberg

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Mal's Auto & Truck Repair Inc.

Address
6 Center Road

Old Saybrook,CT

06475-4012

Reliable Auto Repair & Towing in Eastern Connecticut

Hours of operation

Contact details

Payment methods

Send us a message

Contact Us

Malcom was simply excellent in helping me out in a dire situation. Quick, efficient, friendly, and very helpful!

The men who gave me a tow Wednesday evening were great. Very friendly and great service.

Excellent services very honest and profesional.

Professional, friendly service. My son broke down on his way to Groton and they had him and the truck back to our house (45 miles) in 2 hours. Flatbed service insured no additional damage to the drive train. Perfect! They do emergency towing 24/7.

the girl at the office amanda was super nice! they were all so nice and honest! they asked me if I wanted anything and gave me food and water! I recommended it!

Fast, efficient, and friendly. Thanks!!

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